Return and Refund Policy
Last updated: September 05, 2021
Thank you for shopping at www.dpflutesonline.com.
If, for any reason, You are not completely
satisfied with a purchase We invite You to review our policy on refunds and
returns. The following terms are applicable for any products that You purchased
with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is
capitalized have meanings defined under the following conditions. The following
definitions shall have the same meaning regardless of whether they appear in singular
or in plural.
Definitions
For the purposes of this Return and Refund Policy:
·
Company (referred to as either “the
Company”, “We”, “Us” or “Our” in this
Agreement) refers to www.dpflutesonline.com.
·
Goods refer to the items offered for sale on the Service.
·
Orders mean a request by You to purchase Goods from
Us.
·
Service refers to the Website.
·
Website refers to www.dpflutesonline.com, accessible
from https://dpflutesonline.com
·
You means the individual accessing or using the
Service, or the company, or other legal entity on behalf of which such
individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14
days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days
from the date on which You received the Goods or on which a third party you
have appointed, who is not the carrier, takes possession of the product
delivered.
In order to exercise Your right of cancellation,
You must inform Us of your decision by means of a clear statement. You can
inform us of your decision by:
·
By
email: [email protected]
·
By phone number:
+91 8281735301
We will reimburse You no later than 14 days from
the day on which We receive the returned Goods. We will use the same means of
payment as You used for the Order, and You will not incur any fees for such
reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return,
please make sure that:
·
The Goods were
purchased in the last 14 days
·
The Goods are in
the original packaging
The following Goods cannot be returned:
·
The supply of
Goods made to Your specifications or clearly personalized like your name
written/engraved on the products.
·
The supply of
Goods which according to their nature are not suitable to be returned,
deteriorate rapidly or where the date of expiry is over.
·
The supply of
Goods which are not suitable for return due to health protection or hygiene
reasons and were unsealed after delivery.
·
The supply of
Goods which are, after delivery, according to their nature, inseparably mixed
with other items.
We reserve the right to refuse returns of any product
that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately,
Goods on sale cannot be replaced but can be refunded. This exclusion may not
apply to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of
returning the Goods to Us. You should send the Goods at the following address:
DPflutes, Bhogchand Jote, Bhangapul, Naxalbari,
West Bengal – 734429
We cannot be held responsible for Goods damaged or
lost in return shipment. Therefore, We recommend an insured and trackable mail
service. We are unable to issue a refund without actual receipt of the Goods or
proof of received return delivery.
Contact Us
If you have any questions about our Returns and
Refunds Policy, please contact us:
·
By
email: [email protected]
·
By phone number:
+91 8281735301
